Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to Simon's Cleaners ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our services.
We encourage you to read this Privacy Policy carefully. If you have any questions about this policy or our practices regarding your personal information, please contact us using the information provided at the end of this policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number and mailing address when you contact us or request a quote.
- Service Information: Details about your leather items and services you request.
- Payment Information: Billing address and payment details when you purchase services (processed securely through our payment providers).
- Communication Records: Records of your communications with us via phone, email or our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver our leather cleaning, repair and restoration services.
- To communicate with you about appointments, service updates and responses to your inquiries.
- To process payments and maintain financial records.
- To improve our services and customer experience.
- To comply with legal obligations and enforce our terms of service.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf (payment processing, shipping, etc.)
- Legal Requirements: When required by law, subpoena or other legal process.
- Business Transfers: In connection with a merger, acquisition or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal retention requirements).
- Opt out of marketing communications.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our website may not function properly if cookies are disabled.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We encourage you to review this policy periodically. The "Last updated" date at the top of this policy indicates when it was most recently revised.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: kaliyahbarr@simonsleath.services
- Phone: (601) 924-6113
- Address: 300 Clinton Boulevard, Clinton, MS 39056